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IELTS Listening Practice Test - Collins Book 3 Test 2

Play audio to start your test (32 Minutes: 30 min + 2 min transfer time)

Time: 32:00

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Rightway Furnishings

PART 1

SECTION 1

Questions 1-10

Complete the form below. Write NO MORE THAN TWO WORDS AND/OR A NUMBER for each answer.


Rightway Furnishings

Complaint Form

Order reference number: (1)

Customer name: Thomas (2)

Date order placed: (3)

ITEM

PROBLEM

ACTION TO BE TAKEN

Hamilton three seater sofa

Part of the sofa was [4]

[5]

Regent rug

Wrong [6]

Different size to advertised

Customer to telephone back

[7]

Morrison coffee table

Wrong instructions sent

The four [8] were missing

Report issue to

[9] team

Additional notes: Send [10] to customer

PART 2

SECTION 2 (Questions 11-20)

Questions 11-13 Choose the correct letter, A, B or C.

11. Julie explains that

A. last year's festival was called off.

B. there have been four festivals so far.

C. there is a chance the festival will be cancelled.

12. One of the new members of the organising committee

A. works in the industry.

B. has planned festivals in the past.

C. judges competitions.

13. This year's festival

A. has more things for visitors to do.

B. starts earlier than usual.

C. will be recorded.

Questions 14-17 Complete the notes below. Write NO MORE THAN TWO WORDS AND/OR A NUMBER for each answer.

Hagley Food Festival

Friday to Sunday: 12.00 p.m.- (14)

Special offer: Buy a (15) for only £15. £10 for children under 16.

Please use the car park and avoid parking in (16)

Free transport to and from the station every (17)

Questions 18-20 Choose THREE letters, A-G. Which THREE things can visitors do at the festival?

A. get the autograph of a celebrity chef
B. take their child to a cookery lesson
C. help a local charity
D. try food from Vietnam
E. donate a cookery book
F. demonstrate their cookery skills
G. learn how to grow organic vegetables

PART 3

SECTION 3 (Questions 21-30)

Questions 21-24 Choose the correct letter, A, B or C.

21. Lee explains that

A. students in their final year have to stay on campus.

B. he can be certain of getting a place on campus if necessary.

C. there is only one hall available on campus.

22. Students living in Broomfield Hall

A. pay quite a lot of rent.

B. hold frequent parties.

C. share showers and toilets.

23. Rooms in Crifield

A. offer pleasant views of the countryside.

B. are near a building site.

C. are more affordable.

24. The house on the High Street

A. only has two rooms to rent.

B. is suitable for two students.

C. is on a busy road.

Questions 25-26 Choose TWO letters, A-E. Which TWO things are true about the second house?

A. It is not available to tenants yet.
B. There is a room that people share.
C. It needs some furniture.
D. It has a garden.
E. It is in a quiet location.

Questions 27-30 Choose the correct letter, A, B or C.

27. Susan

A. has already been invited to share accommodation.

B. has decided what she is going to do.

C. wanted to live with friends on her course.

28. Before viewing the property, Susan has to

A. attend some final lectures.

B. speak to her tutor.

C. complete some work.

29. Why do Lee and Susan need to find a third person quickly?

A. Forms need to be completed.

B. The house might be taken by someone else.

C. They want to avoid paying a larger deposit.

30. Susan thinks

A. she might have a problem finding a third person.

B. it is better to view the property before asking anyone to join them.

C. all her friends have arranged accommodation.

PART 4

SECTION 4 (Questions 31-40)

Question 31 Choose the correct letter, A, B or C.

31. Many inexperienced entrepreneurs

A. convince themselves there are a lot of potential customers.

B. ask someone to build them a website dedicated to their product.

C. come up with some of their best ideas at night.

Questions 32-34 Choose THREE letters, A-G. Which THREE things stop some people doing market research?

A. They have had success in the past without doing it.
B. They think they know their customers' needs.
C. They have had feedback that market research is not reliable.
D. They do not want to be given bad news.
E. They think it is a mistake to spend money on it.
F. They think they cannot afford to do it.
G. They do not understand research techniques

Questions 35-36 Choose the correct letter, A, B or C.

35. Selling to a wide range of people

A. can be very expensive.

B. is easier online.

C. does not appeal to everyone.

36. If you are entering a competitive market,

A. focus on keeping your prices as low as possible.

B. do not tell anyone what you plan to offer.

C. consider offering a unique product or service.

Questions 37-40 Complete the sentences below. Write NO MORE THAN TWO WORDS for each answer.

37. Feedback can be more easily obtained when you have an presence.

38. You can find out what your visitors are from your most visited social media posts.

39. Send visitors to a for more detailed information.

40. Consider providing a of your product in order to get feedback.

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